Tata Telecom Business Services (TTBS) has announced unified numbering solutions for toll-free calls and WhatsApp Business. The single number unified solution claims to combine the power of TTBS toll-free numbers with the superior user experience and coverage of WhatsApp Business Platform, enabling businesses to interact seamlessly and effectively with their customers. TTBS has onboarded businesses from retail, manufacturing, telecom, BFSI and services sectors to enhance customer experience.
Unified number solution allows businesses to use their TTBS toll-free number as a WhatsApp business number. The company claims that the solution will transform customer service by enabling businesses to centralize their customer engagement to deliver unparalleled customer support and satisfaction.
Commenting on the news, Vishal Rally, Senior Vice President, Product and Marketing, Tata Teleservices, said: “TTBS is committed to supporting businesses through advanced customer engagement strategies, bringing them new levels of convenience. By integrating By combining our free services and WhatsApp Business capabilities into a unified platform, we aim to help businesses create a more personal, seamless and efficient customer experience. We believe this innovative solution will change the way businesses connect with their customers, Cultivate stronger relationships and drive business success.”
With TTBS toll-free and a single number on the WhatsApp Business platform, businesses can optimize their customer service, marketing campaigns and overall brand image across multiple channels. Some key benefits include:
Unified customer experience: Businesses can now offer enhanced accessibility and a unified experience because customers can connect with businesses through their preferred communications platform, whether through voice calls or messaging, without having to connect across different contacts. Switch between points.
Simplified customer communication: Single number capabilities enable businesses to consolidate their interactions and responses. With its centralized monitoring platform, it helps businesses resolve customer inquiries, feedback and support requests instantly.
Cost-effective solution: This unified solution eliminates the need to maintain separate contact numbers for toll-free and WhatsApp Business services. This integration optimizes operating costs and increases efficiency, resulting in significant cost savings for businesses.
Unified number solution allows businesses to use their TTBS toll-free number as a WhatsApp business number. The company claims that the solution will transform customer service by enabling businesses to centralize their customer engagement to deliver unparalleled customer support and satisfaction.
Commenting on the news, Vishal Rally, Senior Vice President, Product and Marketing, Tata Teleservices, said: “TTBS is committed to supporting businesses through advanced customer engagement strategies, bringing them new levels of convenience. By integrating By combining our free services and WhatsApp Business capabilities into a unified platform, we aim to help businesses create a more personal, seamless and efficient customer experience. We believe this innovative solution will change the way businesses connect with their customers, Cultivate stronger relationships and drive business success.”
With TTBS toll-free and a single number on the WhatsApp Business platform, businesses can optimize their customer service, marketing campaigns and overall brand image across multiple channels. Some key benefits include:
Unified customer experience: Businesses can now offer enhanced accessibility and a unified experience because customers can connect with businesses through their preferred communications platform, whether through voice calls or messaging, without having to connect across different contacts. Switch between points.
Simplified customer communication: Single number capabilities enable businesses to consolidate their interactions and responses. With its centralized monitoring platform, it helps businesses resolve customer inquiries, feedback and support requests instantly.
Cost-effective solution: This unified solution eliminates the need to maintain separate contact numbers for toll-free and WhatsApp Business services. This integration optimizes operating costs and increases efficiency, resulting in significant cost savings for businesses.
from Tech Empire Solutions https://techempiresolutions.com/tata-teleservices-to-provide-unified-free-calling-solution-for-whatsapp-business-2/
via https://techempiresolutions.com/
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