Wednesday, January 3, 2024

Advertisers should be uncomfortable with unsubstantiated disease claims

The “before” photo shows a silver-haired woman in a wheelchair, a hand on her frowning brow. “Twenty-four hours later,” she knits on her couch with a smile on her face, thanks to a dietary supplement proven in clinical studies involving 1,200 people to reduce or eliminate symptoms of joint pain, high blood pressure, diabetes and depression. How’s that for a bonus? Users can “easily lose 8-13 pounds.” every week. “

There’s also a pill that can “protect the brain from the ravages of Alzheimer’s and dementia” – a claim it says is backed by solid scientific evidence.

Surprised? do not do that. These are just some of the deceptive claims and practices challenged in the complaint filed by the Federal Trade Commission and the Maine Attorney General’s Office against Health Research Laboratories, LLC and its president, Kramer Duhon.

The defendants used direct mail campaigns and websites to market BioTherapex and NeuroPlus. The Federal Trade Commission and the Maine Attorney General accused the health research laboratory of not having proper evidence to support its claims. How about that 1,200-person clinical study involving “200 experts from 14 countries” presented at the “prestigious San Diego Hepatology Meeting”? The lawsuit claims this was fabricated. The complaint also alleges that compelling consumer testimonies and expert endorsements of mandatory stethoscopes worn around the necks of medical professionals in white coats are false.

You’ll have to read the indictment to understand the breadth of the health claims made in the ads, but the case also focuses on the defendants’ “free” offers. The FTC and the Maine Attorney General allege that people who responded to the promotion received a “risk-free trial offer” with undisclosed conditions attached. For example, the defendants require consumers to pay a non-refundable initial shipping fee as well as a fee for unsatisfactory returns. Additionally, the complaint alleges that many consumers received 30 or 60 days of BioTherapex or NeuroPlus “for free,” but were not informed that defendants started the clock on the day the order was placed, which is typically 10-14 days before the order was placed. The product reaches the consumer. The defendants also interpreted their “risk-free trial offer” to mean that the company must receive any merchandise returned by consumers before the trial period ends.

Additionally, the FTC and Maine AG allege that defendants enrolled consumers in automatic renewal programs without fully disclosing actual circumstances and then charged their credit cards or debit cards without their express informed consent. Charging fees to debit cards is a violation of the Federal Trade Commission Act, the Electronic Transactions Act, the Funds Transfer Act, Reg E, and Maine law.

Additionally, the indictment alleges that the defendants used deceptive upsells to promote other companies’ merchandise, with the health research laboratory receiving generous commissions from these transactions. Often, these were club memberships, and the defendants failed to identify the third-party sellers by name and failed to clearly and conspicuously disclose information about cancellations or refunds.

As the complaint reminds other businesses, telemarketing sales rules impose specific requirements on companies that use upselling, a practice defined as “soliciting the purchase of goods or services after an initial transaction during a telephone call.” Among other things, companies must identify the third-party seller and clearly disclose the total cost of the offer. If any claim for refund or cancellation is made, all material terms must be clearly disclosed. The complaint alleges that Health Research Lab’s upselling practices violated telemarketing rules, the Federal Trade Commission Act and Maine law.

The proposed settlement prohibits defendants from bringing any of the FTC’s seven gut-check weight loss claims. The order also requires human clinical testing to support future weight loss results; a range of claims related to arthritis, pain relief, Alzheimer’s disease, dementia and memory loss; and claims that the product can cure or treat any disease. . Defendants will need strong and reliable scientific evidence to support other claims of health benefits or efficacy for any dietary supplement, food, or drug. The order also prohibits misrepresentations to consumers or expert endorsers.

Additionally, the order establishes regulations to protect consumers from certain practices related to trial offers, chargebacks, negative selection, unauthorized charges, etc. (Part IX includes the specific disclosures defendants must make regarding “free” or “risk-free” offers, and Part X details the procedures they must follow to obtain consumers’ express informed consent to include the negative option.) $3.7 million The judgment will be suspended upon payment of $800,000.

The case raises four key points.

  • Companies need serious science to back up claims about serious medical conditions. It’s important to proceed with caution before making a commitment to treat or prevent difficult conditions like arthritis, dementia, or Alzheimer’s disease. Dramatic displays that capture consumers’ attention may also draw scrutiny from state and federal law enforcement.
  • When using endorsements, keep it real. If your ad explicitly or implicitly implies that the consumer depicted is a real person who has used the product successfully, then it must be true. The same is true for anyone represented as a medical professional or other expert. Read the FTC’s Endorsement Guidelines for a compliance review.
  • Reduce your legal risk when offering a “risk-free” trial offer. One of the keys to a clean trial offer is clear, obvious and upfront disclosure. Explain material terms in a way that is easy for consumers to understand. The same goes for negative options and auto-ship programs. A consumer’s credit or debit card may not be charged without the consumer’s express and informed consent. (Of course, such web-based offers are subject to ROSCA (Restoring Online Shopper Confidence Act).)
  • Keep your upsells going. If it’s been a while since you reviewed the Telemarketing Sales Rules, pay special attention to the TSR’s rules regarding upselling and modify your practices accordingly.

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Tuesday, January 2, 2024

Lenovo launches hybrid cloud platform and services to accelerate the development of artificial intelligence

Lenovo has expanded its artificial intelligence hybrid cloud platform with new ThinkAgile hyperconverged solutions and ThinkSystem servers, advancing cloud deployment, hybrid connectivity and artificial intelligence capabilities with the support of next-generation Intel Xeon Scalable processors.

The new AI-ready platform delivers improved performance and the latest accelerators as a critical next step in delivering a dynamic hybrid AI approach across public, private and foundational models to enable AI for All.

The new Lenovo ThinkAgile hybrid cloud solution is designed to improve artificial intelligence performance and build cloud agility by delivering more computing power and faster memory to its market-leading portfolio anytime, anywhere. In addition, Lenovo’s Artificial Intelligence Professional Services and TruScale as-a-Service offerings help customers simplify IT and accelerate AI with new integrated hybrid cloud edge capabilities, helping businesses grow quickly and only pay for the services they need.

Lenovo’s hybrid cloud solutions for AI workloads are driving innovation and creating faster, more flexible AI paths by delivering data center-class computing to business data sources. “Lenovo Infrastructure Solutions Group. “With up to 21% performance improvements, customers can leverage new Lenovo hybrid cloud solutions to reduce their IT footprint, achieve higher ROI and deliver business results. New product portfolio is designed to support today’s artificial intelligence, virtualization and multi-cloud workloads while improving energy efficiency and agility through a seamless platform.”

The next-generation Lenovo ThinkAgile hybrid cloud solution and ThinkSystem servers equipped with fifth-generation Intel Xeon Scalable processors use Intel AMX technology to build in AI acceleration to improve efficiency and support AI inference and training for models with up to 20 billion parameters. . In addition, the portfolio offers a unique open architecture with advanced management, superior reliability and end-to-end security to help companies of all sizes work across hybrid multi-cloud.

Hybrid Cloud Artificial Intelligence

To keep pace with business growth, IT teams need edge-to-data center solutions and cloud services that are deployable, compatible with existing infrastructure, and designed to work with complex workloads out of the box Built to load. Optimized for AI, Lenovo ThinkAgile HX, MX and VX are engineered, turnkey hybrid cloud solutions powered by new fifth-generation Intel Xeon Scalable processors and an open ecosystem of partners including Microsoft, Nutanix and VMware. The new ThinkAgile integrated hybrid cloud solution provides industry-leading cloud software, supports new features, faster backup and recovery, and reduces deployment time by up to 75%.

Lenovo continues to expand its product portfolio with ThinkAgile VX based on the VMware Cloud Foundation (VCF) reference architecture, enabling enterprises to support hybrid cloud virtualization and containerized workloads. The new ThinkAgile MX450 edge integration system with Azure Arc built-in provides a compact solution for delivering Azure cloud services and AI inference at the edge. Additionally, ThinkAgile HX AI for the Edge works with Nutanix to build repeatable, scalable solutions for remotely processing AI and machine learning compute or storage workloads.

Lenovo has partnered with Intel to deliver the latest technology across its ThinkSystem portfolio of densely optimized, rack and tower solutions and support for its new CPUs. For compute-intensive workloads, Lenovo continues to expand its multi-node server capabilities with the SD530 V3, SD550 V3 and SD650-N V3 densely optimized servers powered by the new 5th With Lenovo Neptune liquid cooling technology, the next generation Intel® Xeon® Scalable processors enable customers to maximize processing power in half the space while reducing power consumption by up to 40%.

For enterprises, the powerful Lenovo ThinkSystem SR650 V3 and SR630 V3 rack servers provide flexible configuration and optimized performance for AI workloads. For multi-site locations, including branch offices and retail stores, the new Lenovo ThinkSystem SR250 V3 rack server and ST250 V3 tower server leverage Intel Xeon E-2400 processors to improve overall performance by 21% and provide flexibility at the edge operation.

Achieve cloud agility

Lenovo is unleashing the power of artificial intelligence to promote the intelligent transformation of various industries – from pockets to the cloud, through purpose-built artificial intelligence equipment, infrastructure, solutions and services to support industries, enterprises and individuals around the world. Lenovo TruScale for Hybrid Cloud delivers the performance you need to accelerate AI applications, delivering as-a-service and fully managed on-premises data center solutions with the flexibility to create, move and expand capacity to meet changing business needs. Lenovo’s new TruScale edge hybrid cloud provides a cost-effective, smaller-configuration solution that supports artificial intelligence when needed and includes a self-service cloud management platform to increase flexibility and control of data workloads.

In addition to its advanced hybrid cloud platform, Lenovo also helps customers accelerate the implementation of artificial intelligence through new artificial intelligence professional services. Powered by Lenovo’s vast knowledge base and global team of industry experts, the service is a single-vendor solution that helps organizations understand artificial intelligence and guides them on the most effective end-to-end IT deployments required to achieve Rapidly tailored to business results.

End users will also benefit from Lenovo hybrid cloud solutions and new Lenovo laptops, which are leading the way in AI PC innovation and changing the way people work, play and connect with their PCs. With the latest ThinkPad X1 and IdeaPad Pro 5i, users can enjoy the most advanced PC experience powered by AI computing. Equipped with Intel Core Ultra processors and high-performance Wi-Fi connectivity, these laptops accelerate AI PC tasks with speed and intelligence across local, public and private hybrid AI models.

Check out the upcoming Cloud Transformation Conference, a free virtual event for business and technology leaders to explore the evolving cloud transformation landscape. Book your free virtual ticket to gain insight into the practicalities and opportunities of cloud adoption. Learn more here.

Label: AI, hybrid, Lenovo, platform

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All big tech companies will be obsolete by 2023

Image of a Google Stadia controller being thrown into the trash.
Google Stadia finally came to an end in January this year, but this is just a drop in the bucket of the number of products and services the company will cut in 2023.
image: Colleen Michaels (Shutterstock)

Big Tech went on a murder spree in 2023. We are seeing the end of many once-loved products and services, all swallowed up into the great dark pit of corporate consolidation. Few companies will stand idly by, and if this year has taught us anything, 2024 is likely to be just as bloody.

It’s been a bad year for tech workers, and it could be just as bad for tech itself.great technology The layoff boom will continue from 2022 as silicon valley trying to cut costs go through Throw employees to the curb and cancel any products or services deemed too irrelevant. As the industry’s latest fascination with artificial intelligence turns into an outright obsession, we can predictably find more shallow graves around the campuses of Google, Apple, TikTok, Microsoft, and Amazon.

This happens every year, but in 2023 we saw even more fat loss than usual. Big tech companies are not only killing products that people are using, but also shutting down services that people rely on.As streamers continue to push back on their original promises Force ads to be served to users who cannot pay the premiumMany services, including Apple Music and Netflix, have eliminated lower-cost subscription plans.

If the Silicon Valley Sheriff’s Office had a wanted warrant, Google would have the largest bounty available. The Mountain View giant has refocused its entire organization on advancing artificial intelligence products, which means other projects must begin.exist Number one is Google Stadiathe company’s cloud gaming platform It took six months Pending the coroner’s full report. But this is just the tip of the iceberg.

We’ve seen the impact of large multi-billion dollar mergers like Warner Bros. Discovery on client products and content. Don’t overemphasize it; everything gets worse.Next year, we’ll start to see its real impact Microsoft merger worth $69 billion With Activision Blizzard.Although the executive Promise everything will be finewe have a feeling we’ll end up with fewer apps and less competition, while paying more for a downgraded experience.

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Practice Fusion case makes 6 health privacy recommendations

What do you get when you combine two of the highest-profile consumer protection topics: health privacy and consumer-generated online content? A proposed FTC settlement with Practice Fusion, the largest cloud-based electronic health records company in the United States, and six compliance tips for other companies in the industry.

One of San Francisco-based Practice Fusion’s key products is an electronic records system for outpatient providers. In 2009, the company launched “Patient Fusion,” an online portal where patients whose providers already use Practice Fusion can view or download their health information or transfer it to other providers. Patient Fusion also allows patients to send and receive secure messages from their providers.

A few years later, the company decided to expand Patient Fusion to include a public directory where current and potential participants can search for doctors by geography or specialty, read patient reviews of providers and request an appointment. But Practice Fusion had to ask itself a question familiar to many online companies: How do we get content — in this case, patient reviews? This is the focus of the FTC lawsuit.

According to the complaint, Practice Fusion collected data in a misleading manner that led some patients to believe they were sending follow-up information about diagnoses, treatments, prescriptions, etc. directly to their doctors, rather than providing content to a public website. However, Practice Fusion has populated its new website with information provided by these individuals, some of which is highly sensitive.

Here’s the thing. After making an appointment with a doctor, patients receive an email titled “How was your visit?” The message continues, “To help you improve your service in the future, please let us know about your visit,” and includes a link with a rating star. The message ended like this:

Thank you,
PhD. [Name]

The message reads in the footer: “This email was sent to you by Patient Fusion® (Doctor Tools). [Name] To provide the highest quality care to patients. ” Below it in smaller font it says “Sending on Behalf of Doctor” [Name]The Office: Practice Fusion. “

If patients click on the link, they are taken to a page asking for feedback on how long they will have to wait for an appointment, the doctor’s bedside manner, and whether their medical concerns are being addressed.

There is also a text box that invites patients to “leave a review for your provider.” Below is a pre-checked box that says “Keep this comment anonymous.”

What do some people put in that box? Highly sensitive information is sent directly to their doctors, rather than shared publicly for evaluation. Here are just a few examples:

  • “PhD [name], the Xanax prescription I received on Monday was for 1 pill a day, but normally it is 2 pills a day. I haven’t taken it to the pharmacy yet. Can I buy a new one, or can I go to the pharmacy and get a prescription? Thanks, [patient’s full name]
  • “I called today and left a message about my daughter but no one has returned my calls. I think she is depressed and has stated multiple times this week that she wishes she was dead. Can someone please call me [phone number]? “
  • “Cefoxime axetil doesn’t seem to be doing anything for me. I’ve done some research and I think I have a yeast infection called candida. Not sure what to do yet. I think I’ll try changing my diet first Habits. Drugs? [patient’s full name]
  • “I would like to make an appointment to treat my back pain and possible shingles. Can you call me@ [phone number]? Thank you! [patient’s full name]”
  • “I don’t have an infection [healthcare provider name]. Everything went well after my visit so it’s my chemo day…Thanks Hope I’ll see you at Methodist Hospital tomorrow…Thanks… [patient’s full name]”

The smallest, lightest font on the page reads “To protect your interests, please do not include any personal information.” But the FTC said the information some patients entered into the box (full name, phone number, prescription received or surgery performed) indicated that they believed they were sending follow-up questions directly to the doctor’s office.

How about that pre-checked “Keep this comment anonymous” box? According to the FTC, it does not anonymize what patients write. Instead, it simply affects whether it appears “anonymously” or under the patient’s name on the public Patient Fusion website.

The FTC said this continued for about a year until ” Forbes Highlights the sensitivity of some of the comments and questions posted in the text box posted on Patient Fusion. At the time, the company implemented automated procedures to prevent the publication of reviews in which consumers entered personal information.

In a separate complaint, the FTC alleges that Practice Fusion explicitly or implicitly communicated investigation responses to consumers’ health care providers but failed to adequately disclose that it would also publicly release investigation responses. According to the FTC, this fact is important for consumers to decide whether or how to respond to this survey.

In order to resolve the case, Practice Fusion agreed not to misrepresent the extent to which it uses, maintains and protects the privacy and confidentiality of any information involved. Additionally, if a company wants to disclose covered information to consumers, it must first: 1) clearly and conspicuously disclose to consumers—separate from a privacy policy, terms of use page, or similar document—its intent to disclose the information; 2) Obtain explicit consent from consumers.

The terms of the settlement apply only to Practice Fusion, but others in the industry can learn lessons.

If personal health information is involved, please handle it with special caution. Consumers are concerned about the confidentiality of their health information, and they have good reason to be. Given how much is at stake, industry members note the need to proceed with caution.

Explain your intentions. Especially with new products and services, don’t assume consumers share your expertise. Be straightforward and use simple words to explain what you want to do with their material.

Obtain explicit consent from consumers before publicly disclosing sensitive information. Companies interested in winning loyal customers (and staying out of legal quicksand) will ask consumers for permission before disclosing personal data and wait for a clear “yes” before proceeding. When health care information goes awry, now is not the time to plead with negative options or other less clear methods of consent.

Disclosure should reach and engage consumers. Healthcare IT is attracting companies that may not be familiar with the Commission’s approach, so here’s some FTC 101: If disclosure is necessary to prevent deception, the information must be clear and compelling. For the FTC, “clear and conspicuous” is a performance criterion, not font size. Pretty footnotes, dense blocks of text, jargon-filled puns, or cryptic hyperlinks will probably not cut it. So if companies need to disclose information, how can they make it clear and conspicuous? Here’s a rule of thumb: When you really want to grab a potential customer’s attention, think about the eye-catching methods you use regularly—graphics, color, large fonts, prominent placement, clear wording, etc.

Don’t hide key facts in a privacy policy that’s difficult to understand. You’ll have to read the complaint to learn the details, but after Practice Fusion began collecting and publishing consumer survey results, it changed the content in its privacy policy without explicitly disclosing the information on the survey page itself. Of course, a company’s privacy policy and terms of use pages should be accurate and easy to understand, but it would be unwise to rely on these pages as the sole means of communicating key details (for example, that you intend to publicly release a consumer’s sensitive health information).

See FTC Business Resources. Companies that are only used to HIPAA may not be familiar with the FTC’s practices. Visit the Business Center to learn about compliance basics. For example, .com Disclosure: How to Disclose Effectively in Digital Advertising discusses how to clearly communicate important messages online. The Mobile Health App interactive tool can help you determine which federal law (and there may be more than one) applies to your business. Mobile Health App Developers: FTC Best Practices for Good Privacy and Security.

The FTC will accept public comments on its proposed settlement with Practice Fusion until July 8, 2016.

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Monday, January 1, 2024

Cryptocurrency Investment Scam Reports Hit Record High: 5 Facts Tips to Be Cautious

You can choose whether to submit a review. If you do this, you must create a username or your comment will not be published. The Federal Trade Commission Act authorizes the collection of this information for the purpose of managing online reviews. Comments and usernames are part of the Federal Trade Commission’s (FTC) public record system, and usernames are part of the FTC’s computer user record system. We may use these records on a regular basis as set forth in the Federal Trade Commission System Notice of Privacy Act. For more information about how the FTC handles the information we collect, please read our Privacy Policy.

The purpose of this blog and its comments section is to inform readers about the activities of the Federal Trade Commission and to share information to help them avoid, report, and recover from scams, scams, and poor business practices. Your thoughts, ideas, and concerns are welcome and comments are encouraged. But please remember, this is a moderated blog. We moderate all comments before they are published and comments that do not comply with our Comment Policy will not be posted. We expect commenters to treat each other and bloggers with respect.

  • We do not post comments that are off-topic, repeat the same comments, or contain sales pitches or promotions.
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We do not edit comments to remove objectionable content, so please make sure your comment does not contain any of the above. Comments posted on this blog become part of the public domain. To protect your privacy and the privacy of others, please do not include personal information. The opinions expressed in the comments that appear on this blog belong to the individuals who express those opinions. They are not affiliated with the Federal Trade Commission and do not represent the views of the Federal Trade Commission.

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Faced with roadblocks, China’s robotaxi darling slams on the brakes

some years In the past, robotaxis were the darling of Chinese venture capitalists. A slew of bold startups, including Deeproute.ai, WeRide.ai, Pony.ai and Momenta, have raised hundreds of millions of dollars to pursue their expensive ambitions. With deep pockets, they are investing generously in building fleets of self-driving cars. Their eccentric top brass swapped their T-shirts for smart suits, currying favor with local officials and pushing policy in their favor.

However, as the valuations of these companies continue to climb, they are gradually realizing a stark reality: widespread commercialization of robotaxis remains elusive. At the same time, monetization has become more urgent as its high price has kept most investors away. Compounding the financing woes, prospects for U.S. listings, a traditional exit route for Chinese technology companies, have dimmed amid rising geopolitical tensions.

Unlike some of their financially-backed U.S. counterparts, such as Alphabet Inc’s Waymo and General Motors Co’s Cruise, China’s robotaxi upstarts, including the self-driving car unit of internet giant Baidu, have found themselves eager to pursue other sources of revenue. As the need to survive eclipses their once-vaunted dream of eliminating human drivers, China’s robotaxi companies are turning to less advanced but more commercially viable smart driving solutions.

Cost-effective robotaxis

Despite years of hype and advancements in self-driving technology, widespread adoption of robotaxis remains a distant reality. This is due to a combination of safety, regulatory and cost challenges.

It’s this last factor, in particular, that has fueled more speculative attempts by China’s robotaxi pioneers. To be profitable, robo-taxis will eventually need to eliminate human operators. Although China recently clarified its regulations regarding the need for human supervision, driverless taxis are currently only allowed to operate in restricted areas. To attract customers, robo-taxi services offer steep discounts on their paid rides.

Once subsidies disappear and users’ initial curiosity subsides, who wants to pay the same as a taxi fare for a few fixed routes?

In an effort to combat this problem, China’s robo-taxi startups have woken up to the reality that their businesses are burning cash. More recently, Cruise suspended services across the country following serious incidents, further damaging their confidence. Cruise burned through $732 million in the third quarter of 2023 and now faces concerns about whether it will impose a financial burden on parent company General Motors. In response to soaring costs, Cruise will lay off 900 employees, accounting for 24% of its autonomous driving workforce.

“I was shocked when I learned these financial figures,” said an executive at a Chinese self-driving car startup interviewed by TechCrunch.

TechCrunch spoke with six current and former executives from China’s leading autonomous vehicle companies, including Deepproute, WeRide, Pony.ai, Momenta and Baidu. Most of them requested anonymity because they were not authorized to speak to the media.

“If even [Cruise]As the industry leader, it requires 1.5 operators per vehicle,” she added, referring to figures reported by The New York Times. “Then [robotaxis] Still far from being a viable business. The ratio of people to vehicles needs to be at least 0.9:1 to have a business that can compete with driverless taxis. “

[It’s worth noting that the worker-vehicle ratio obtained by the Times is slightly misleading. Cruise’s founder Kyle Vogt, who stepped down as CEO in November, had subsequently clarified that the quoted staffing number included not just remote assistants but also those who performed functions like cleaning, charging and maintenance.]

However, Baidu CEO Robin Li is more optimistic about self-driving taxis. In a recent financial report, he said Baidu’s goal remains unchanged, which is to “achieve break-even regional unit economics for the robotaxi business within a few years before achieving operating profitability.”

Another executive also believes that robotaxis are not far away from profitability. He gave a mathematical formula: The revenue generated by robo-taxi is essentially the cost saved by eliminating human operators. Assume that a taxi driver’s annual salary is RMB 120,000 (USD 16,800). This means the robotaxi can save up to $84,000 over five years of operation. Assuming each robotaxi costs 500,000 yuan ($70,000) to manufacture, each vehicle will earn about $14,000 in five years.

In practice, the outlook seems a bit too optimistic. A prerequisite for the success of these calculations is the complete elimination of human operators. To do this, robo-taxi companies need the absolute trust of regulators and the public. The cruise ship accident highlights the fragility of this trust, which can collapse overnight due to a serious incident. It may still be years before the profits envisioned by executives are realized, and in the meantime the company must find a more straightforward business model to survive.

OEM manufacturer’s commitment

One logical way to monetize self-driving technology is to sell less powerful versions of the technology, namely advanced driver assistance systems (ADAS) that still require human intervention.

Alibaba-backed Deeproute has significantly scaled back its robotaxi business this year and is providing ADAS directly to automakers. Its mass-produced solution includes intelligent driving software and lidar-driven hardware, priced at a very competitive US$2,000. Likewise, Baidu is “downgrading its technology stack” to find paying customers on its so-called “self-driving Everest” journey.

“The experience and insights gained from deploying our solutions [mass-produced] Vehicles are being incorporated into our self-driving technology, providing us with a unique moat in terms of safety and data,” a Baidu spokesperson said.

Momenta is the first company to pioneer this business model. For years, the company has pursued a two-pronged strategy of selling ADAS to automotive original equipment manufacturers (OEMs) while using data collected from those vehicles to inform its Level 4 algorithms. (Level 4 is the SAE term for systems that can drive themselves without human control in most situations.)

The approach, while initially derided by its more idealistic rivals, has nonetheless earned it an enviable network of strategic investors, including some of the world’s largest automotive OEMs: General Motors, Daimler Toyota, Toyota and China’s state-owned SAIC Motor. Not surprisingly, some investors, such as General Motors and Bosch, have become ADAS customers.

Late last year, the collective shift among China’s robotaxi players became increasingly noticeable. Around the same time, some U.S. counterparts also showed signs of struggling. Ford and Volkswagen-backed Argo AI shut down in October 2022, seemingly due to an inability to attract new investors. Ford CEO Jim Farley said shortly after Argo closed that “we’re a long way from achieving profitable, fully autonomous vehicles at scale.”

Does it make money?

Despite the gold rush for OEMs, self-driving car insiders are divided on how profitable the business will actually be. One executive believes revenue from sales to OEMs may be limited compared to the potential of operating a driverless taxi service. If scaled to hundreds of thousands of vehicles, robo-taxi could become a billion-dollar business.

In comparison, the ADAS business appears to have a much bleaker future, he said. “China sells about 20 million new cars every year. The licensing fees for OEMs per life cycle are at most a few thousand yuan, which means the entire potential market is only a few million yuan. [$1 ≈ 7 yuan]. Ultimately, the market will be divided among a few major players, as no OEM will take the risk of having only one supplier. “

“The OEM business doesn’t even come close to the revenue potential of robotaxis,” he added.

There’s also the question of whether consumers want smart driving features despite the hype – nearly all of China’s established and emerging EV manufacturers are integrating some degree of advanced driving automation.

“Many consumers view this feature as optional,” said a former Robotaxi marketing director, adding that the relationship between OEMs and their software suppliers is increasingly tenuous. “In the past, these advanced driving solutions were in high demand, but now OME is developing its own L4 solutions.”

Another executive countered this notion, arguing that the relationship is more accurately described as “collaborative competition.” This is because traditional OEMs rely heavily on knowledge transfer from software companies and are less committed to investing in in-house autonomous technology.

Even if an agreement is signed, there’s another challenge: OEMs may be reluctant to share user data with suppliers. The executive again disagreed, arguing that data sharing is a “win-win” situation for partners, as automakers want help debugging and improving their software capabilities.

Still, the executive recognized that building partnerships with OEMs is a long and arduous process. “It takes years or even ten years to build this relationship, but more importantly, you need a vision and direction. Products are highly customized. When you enter the later stages of joint development, your points of contact will Significant increase. You need buy-in from many different players within the OEM, from C-level executives to engineers.”

other paths

Other robo-taxi players rely on government contracts to survive. For example, WeRide established a partnership with Guangzhou Automobile Group in its city in 2021. As GAC Group injected strategic investment into WeRide, WeRide also invested in OnTime, a taxi-hailing brand owned by GAC Group, and the cooperative relationship between the two parties has continued to strengthen. . In Guangzhou, a southern metropolis with a population of more than 15 million, the self-driving car upstart currently operates a network of self-driving buses, street cleaners and delivery vans.

In addition to having to navigate China’s tangled web of bureaucracy (which can be more opaque and laborious than developing relationships with OEMs), the business’s financial prospects may be less positive.

“It’s a three-tiered nested capital structure,” said the CEO of a Chinese delivery truck company. “GAC invested in WeRide, WeRide invested in On-Time, and On-Time purchased services from WeRide. In other words, no revenue was generated.”

Whether this pessimistic view holds true remains to be seen, but WeRide is at least exploring other ways to raise capital. In August, the company won approval from Beijing for its plan to list in the U.S., a route that is now under increasing scrutiny from the Chinese government, which is concerned that cross-border data transfers mandated by U.S. authorities could pose national security risks. threatening.

Finally, there’s Pony.ai, which as of this writing still holds the crown as China’s most valuable robo-taxi company. With a history of R&D in the Bay Area, it appears to be most aligned with its U.S. peers in the breadth of its self-driving ambitions. Ma Huateng is also trying to diversify his revenue sources as his IPO plans continue to suffer after failing to win support from Chinese regulators.

The company took the path of self-driving trucks early and is experimenting with them internally. But an internal reorganization last year to merge the trucking and bus divisions resulted in the departure of several key trucking managers. Since then, Ma Huateng seems to have relied more on forming joint ventures to continue his logistics business.

As domestic business and financing become challenging, some of China’s robo-taxi darlings are exploring overseas markets. Both Ponytail and WeRide have expanded their businesses to the Middle East, which is regarded by entrepreneurs as a relatively untapped market with friendly regulations and abundant capital, just like China ten years ago. Pony.ai raised $100 million in funding from Saudi Arabia to put self-driving cars on the country’s roads, while WeRide obtained the first self-driving car testing license in the neighboring United Arab Emirates.

China’s robo-taxi pioneers have yet to prove whether their new profit model works. As funding dries up and losses pile up, the next year could be the difference between success and failure for their self-driving dreams.

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Michael Brenner’s Advice on Effective Situational Marketing Strategies

Buzzwords continue to dominate B2B marketing.

Over the years, terms like account-based marketing (ABM) and intent data have taken center stage. If implemented effectively, these concepts will be a resource for creating successful content marketing campaigns. However, the surrounding noise often makes it difficult for marketers to discern what is innovation and what is industry jargon.

It’s easy to get caught up in the hype of buzzwords, but the real value lies in how they can be effectively integrated into a broader marketing strategy. Michael Brenner believes that focusing on the core principles of effective marketing is the key to breaking through it.

Michael Brenner is CEO and founder of Marketing Insider Group and an international keynote speaker and author. Michael has led sales and marketing efforts for global brands such as SAP and Nielsen, helping lead brands and startups to build successful content marketing programs.

On the latest episode of GTM Innovators, Michael sits down with G2 consultant and former Chief Revenue Officer Mike Weir to discuss ways to break out of traditional B2B marketing and emphasize the power of contextual content, audience-centric messaging, and the need for a human touch In terms of marketing.

Redefine the core of marketing

We have come a long way from traditional marketing practices. The B2B landscape continues to be driven by technological advances, changing customer expectations and global market dynamics.

But among all the buzz and jargon, have we forgotten why we do it?

“Marketing is all about acquiring new customers,” says Michael. The best way to acquire customers is not to rely solely on advertising, but to do something that people actually want. That’s why we have content marketing, which, as Michael says, is just the modern take on marketing.

Start by creating useful content that attracts the right people to your business. This could be in the form of a video or “how-to” that aligns with the buyer’s journey.

Buzzwords are only valuable if they are used effectively in a marketing strategy. Michael said ABM and buyer intent data are valuable tools, but must be aligned with the larger acquisition strategy. When you have useful content, you can use such pipelines to convert and optimize the return on investment (ROI) of your marketing spend.

“When you understand how to target your audience with the challenges, pain points, and issues that matter to them, they will opt in. This is cost-effective for you because it leads to higher returns.”

Michael Brenner
CEO and Founder of Marketing Insider Group

Implement a contextual approach

You’ve heard it time and time again: Targeted marketing wins your audience. Consumer data continues to evolve, and so does the personalization of marketing strategies. Personalization works because it aligns marketing efforts with the immediate interests and needs of your audience. But where do we draw the line?

Michael de-emphasizes highly targeted strategies and emphasizes the value of contextual marketing. He mentioned that content that addresses broader industry issues often performs better than more targeted material. Using his own experience as an example, he shared how a white paper that addressed a common industry challenge received more attention than a highly targeted brochure in the retail industry.

As an application of audience-centric marketing, Michael elaborated on his strategy, “We try to find people who want to receive and click on our content, and then we retarget them with ads,” he said.

Bottom line? Adapt to the needs of your audience rather than just your sales goals.

How to build an effective contextual content marketing plan

Michael offers a four-step approach to building an effective contextual content marketing strategy.

  • consistency: Commit to long-term consistency and recognize that it takes time to build compounding returns.
  • Audience-centered messaging: Create content that resonates with your audience’s challenges and pain points. Focus on what they care about, not just what you want to sell.
  • Find watering holes: Determine where your audience interacts with your brand and make sure your marketing messages are placed there.
  • Measure your returns: Regularly evaluate the effectiveness of your marketing efforts and invest more in what works.

Find the sweet spot

ABM, intent data, and contextual content marketing are not standalone strategies but complementary elements in a successful marketing approach. Michael stresses the importance of finding the best balance between them for maximum impact.

ABM helps convert the right people more efficiently, and intent data helps identify potential targets on the ABM inventory. Contextual content marketing bridges this gap by providing valuable resources to nurture leads through the pipeline. “Cultivating a good mindset is key. Marketers need to think about how to efficiently and effectively find people in the buyer’s journey, and nurturing will help identify who is ready to buy now,” Michael said.

“When we combine all four components: effective content marketing, ABM, intent data, and nurturing sales pipelines, ROI skyrockets.”

Michael Brenner
CEO and Founder of Marketing Insider Group

Content brings it all together, while nurturing drives it home. To be effective, all you need is to write content that solves your audience’s pain points. “If you could ask your audience one question, it should be ‘What is your biggest challenge?’ Every company should be creating content for those challenges,” adds Michael. Here’s what you need: industry trends and audience pain points.

Other things Michael learned in this episode

The entire conversation with Michael Brenner in GTM Innovators Episode 12 also includes other key points such as:

  • The role of technology in implementing an effective contextual content marketing strategy.
  • There is a need to maintain the human element in marketing and become customer driven.

Watch the full episode on YouTube to learn more about Michael. Subscribe to the GTM Innovators Podcast for other insightful conversations with GTM experts – available on Spotify, Apple Podcasts, iHeartRadio, Amazon Music, and more.



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from Tech Empire Solutions https://techempiresolutions.com/michael-brenners-advice-on-effective-situational-marketing-strategies/
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